Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.

Its been working and now all of a sudden it’s stopped.
My system is fine. I can plug in my other Roku and XBOX Series X and stream the same exact 4k Atmos Netflix/HBO content w/o a problem.

I did a restart. Updates are fine.
Audio Mode is set to Auto
Streaming Audio Format is Auto
Digital Output Format is Auto

2 REPLIES 2

Do you have any of the "Volume modes" enabled? While playing a video press the * button to check.

Not that it matters, but the 3920 was a "Premiere" model, not an "Express" model.

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I did a factory reset and it fixed it.