I have been using my two Roku 4800X models for almost a year with zero issues.
Over the past few days I started getting the HDCP error screen with error code 020 on the bedroom TV.
The unit also started telling me it can't output to 1080p and falls back to 720p!!!
I have already followed the troubleshooting section several times. It fixes the issue for a few shows and then it pops up again.
This is ridiculous. I'm not going to disconnect everything several times a day!
I have swapped out the HDMI cable for two different ones and I have tried both HDMI ports on the TV. I even swapped Roku units from the livingroom to the bedroom. Same annoying issue!
The units will also go to the screensaver for a while, but after a certain amount of time they completely shut off.
Also, when I first turn the TV on, the Roku used to be already on, but now it's powered off and the TV has no signal until the Roku powers up after I press the button on the remote for a second time. This never happened until recently. The same time as the 020 error is when the power down issues started too.
Model: 4800X - Roku Ultra
Software: 10.5.0 - Build 4191-C2
Device ID: SO2A20AFUS54
Issue ID: 54-438-601