Solving playback issues

[krug88]

Whenever I try to watch a show on any streaming service it is. Wry dark and there is very little color. I have already tried resetting the tv color and audio settings but nothing is happening.

[RokuJanadeeK]

Hi @krug88,

Thanks for reaching out to us.

We'd like to understand this issue better. May we know from what specific streaming channel the issue was persistent? Was it happening all across your channels on Roku? Have you tried changing the TV picture setting during playback by clicking on the star button on your remote? Would restarting the device through settings fix the issue?

Please let us know your findings.

Regards,
Janadee