Forum Discussion

MrHarrisYo's avatar
MrHarrisYo
Newbie
2 years ago
Solved

4802x Ultra wonky as time progresses. Reboot, all's well, well, until time passes...

I've had this 4802x for about 8 months now, fully updated to latest OS all the time. Nothing crazy in setup, etc.  Mostly I stream Netflix and use a bluetooth headset, both from this 4802x.   Reboot...
app playback
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi MrHarrisYo,

    Greetings, and thanks for the post.

    We can understand the issue you're having due to the behavior of your Roku device. Since this had been an ongoing problem on your device, we would recommend fully resetting it to resolve this issue. Kindly be advised that factory resetting your Roku device will turn your Settings into default and will require you to reactivate the device and re-authenticate your channels.

    For more information about how to perform a factory reset on a Roku device, visit our Support page here: System restart or factory reset your streaming device

    We hope this works, and tell us more about how it goes.

    All the best,
    Kash

RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Hi MrHarrisYo,

Greetings, and thanks for the post.

We can understand the issue you're having due to the behavior of your Roku device. Since this had been an ongoing problem on your device, we would recommend fully resetting it to resolve this issue. Kindly be advised that factory resetting your Roku device will turn your Settings into default and will require you to reactivate the device and re-authenticate your channels.

For more information about how to perform a factory reset on a Roku device, visit our Support page here: System restart or factory reset your streaming device

We hope this works, and tell us more about how it goes.

All the best,
Kash