Smart home app

[laryjay]

Already gave up on the cameras, but the sensors work as expected; only you can't buy add-ons for at least the last 6 months.  Do they want you to buy the entire home monitoring system if you want additional sensors?  Kind of defeats the purpose, and is a good reason not to invest at all.

[RokuReynan-L]

Greetings, @laryjay.

Currently, we do not have any items in stock, and we cannot provide a timeline for when more will become available.

Our Roku Entry Sensor is currently out of stock due to high demand on the Roku website. We recommend checking our partnered retailers, like Best Buy, Target, and Walmart, where you might find these products available.

Hope this helps!

Thanks,
Roku Community Team

[laryjay]

Sorry @RokuReynan-L but your answer is a total cop-out.

You/we should not have to rely upon your partnered retailers to have your product in stock, which by the way, all show out of stock conditions as well (do a quick google search).  If this was going on for a couple weeks this might be a credible response.  But since this situation has persisted for more than 4 months I would say you (Roku) have to take ownership and consider it poor business planning or worse.

I truly doubt that you make a couple available on your website from time to time and they quickly sell out.  I will gladly switch to another product where I can expect straight answers and available products.