Smart home app

[Buddyswan]

I want to be able to see where I’m logged in at like who else could be seeing my live feed

[RokuRiamie-D · Accepted solution]

Hi @Buddyswan,

Welcome to the Roku Community!

We would be more than happy to provide you with further details about your Roku camera access control.

Please be informed that on the Roku Smart Home app, we don't have the option to track whoever logs into your Roku Smart Home application and can access your Roku cameras and live feed. To make sure that no one has access to your Roku Smart Home cameras, avoid sharing the credentials of your Roku account and email address. We also suggest you try to change and update the passwords of your email address and Roku account.

For reference, please visit our Roku support article: How to change your password or email for your Roku account

However, we understand your input and value your feedback which helps to improve the security of using our Roku Smart home app. Rest assured that our team will be aware of this, as your convenience and satisfaction are among our top priorities. 

Let us know if there's anything else you'd want us to address. We'd be more than willing to assist.

We hope you find this information helpful.

Regards,
Riamie

[Sheribell1]

How can I change for no other person has control over my camera

[RokuRiamie-D · Accepted solution]

Hi @Sheribell1,

Welcome to the Roku Community!

We are more than happy to provide you with additional information to keep your Roku Camera secure from unauthorized access.

To ensure the security of your Roku Smart Home cameras and protect your personal information, it is essential to keep your email account and Roku account credentials private. Sharing this sensitive information could lead to unauthorized access, compromising the safety and privacy of your home. Always prioritize safeguarding your login details to maintain control over your devices.

We recommend enabling two-step verification on your Roku Smart Home app to enhance security and prevent unauthorized access. With this feature, you will be prompted to enter a one-time verification code each time you sign in to the app. You can receive this code via SMS text message.

To learn more about two-step verification please visit our Roku Support article: How to enable two-factor verification on the Roku Smart Home app.

We hope you find this information helpful. Please let us know if there's anything else you would like to address.

Cheers,
Riamie