Smart home app

[Markconicus]

I'm having the same problem. On my Samsung s24 Ultra, my devices will say failed to connect and you cannot add or delete lights or anything. After reinstall everything works for a day or so. The cycle has been repeating since the start of the year 2025 for me.

[Judygreg77]

I have the same phone S24 Ultra.  Same problem.  Meanwhile I discovered my OLD S10+ works the lights fine.  Very weird.  Been using an old ipad and that also works fine.

[RokuTakashi]

Hey, everyone!

Thanks for sharing with us about the issue of the Roku Smart Home Plug not working with the app.

Our team is here to gather more details so we can review and investigate.

Share us with the details below...

• What is the specific model and OS version of your mobile device?
• What is the current version of the Roku Smart Home app? 

The details you provide are helpful to our investigation. Keep us posted!

Thanks,
Roku Community Team

[LB14]

I found that just going into app settings, delete data and then force restart the app works for 24 to 48 hours. Then log back in Simpler than uninstalling and reinstalling the app. Hope they fix it soon. 

[SergeB]

Pixel 7 Android 15 Roku V3.2.3(448)

[Judygreg77]

S24 ulta,  and S21+  Samsung phones

No idea the roku version.

It works with my old phone S10+.

What did you change to make it stop working?  Worked fine previously  

[Kriegr]

I have the same issue. One Plus Open, Android 15. Also a Samsung S23, Android 15. App works for about 24 hours, then the toggle on/off no longer controls. Signing out and in fixes the issue for 24-36 hours  App version 3.2.3.448.