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Dan226
Newbie

Outdoor wifi cameras not showing on my phone

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I have three cameras and base station which I use to be able to view on my phone.  Now for some reason I can not view any longer.  Did Roku change their app software so now I have to pay to view.

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RokuJohnB
Community Moderator
Community Moderator

Re: Outdoor wifi cameras not showing on my phone

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Hi @Dan226,

From the Roku Community, a warm welcome and thanks for raising this concern directly with us!

We understand you're having a problem with your Roku outdoor cameras since it was not showing on your phone. We're happy to help. Please try to uninstall the Roku smart home app and re-install back again.

If the problem still persists, keep us posted.

Kind regards,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Outdoor wifi cameras not showing on my phone

Jump to solution

Hi @Dan226,

From the Roku Community, a warm welcome and thanks for raising this concern directly with us!

We understand you're having a problem with your Roku outdoor cameras since it was not showing on your phone. We're happy to help. Please try to uninstall the Roku smart home app and re-install back again.

If the problem still persists, keep us posted.

Kind regards,
John

John
Roku Community Moderator
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