Smart home app

[DKS2311]

I keep trying to subscribe and it keeps taking me back to the manage subscriptions page and it’s aggravating!!! 

[RokuCarly]

Welcome, and thank you for posting here in the Roku Community, @DKS2311!

We appreciate you reaching out regarding this matter, and we sincerely regret any trouble this may have caused you. No worries. We're here to find you the best resolution possible.

Firstly, try opening the Roku Smart Home app on your phone and verify what registered or associated email was used. After confirming, log in to the website using the same email address. Make sure (double-check) it's the same email address, and then click the subscribe button. This typically occurs when you use an email address that isn't linked to any Roku smart home cameras. 

Let us know how it goes, and we'll go from there. We'll be looking forward to your update!

Best regards,
Carly