Dylanc26
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10-14-2024
10:21 AM
Bug in smart home app and cant use app
My smart home app is experiencing a bug and I can't use the app at all. My app is saying wait for a fix
1 REPLY 1
RokuRiamie-D
Community Moderator
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10-14-2024
11:36 AM
Re: Bug in smart home app and cant use app
Hi @Dylanc26,
Welcome to the Roku Community!
We understand that you are having an issue with your Roku Smart Home app and would like to investigate further.
Please provide us with the following details:
- Could send us a screenshot of the Roku Smart Home app screen where you can see the error?
- When did you start to notice the issue?
- What is the firmware version of your Roku Smart Home app?
In the meantime, we suggest you try to uninstall the Roku Smart Home app and reinstall it again.
Providing these details, will help us to look closely into the issue. Please keep us posted.
Regards,
Riamie
Riamie D.
Roku Community Moderator
Roku Community Moderator