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bwagg
Newbie

will not get past are you a robot I'm adding secound tv

I'm adding another tv to my account to my service using ROKU Express get all the way to I'm not a robot and the circle just turns for ever.

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RokuLianna
Retired Moderator

Re: will not get past are you a robot I'm adding secound tv

Hi @bwagg

Thank you for the post.

It seems like you're experiencing some difficulty adding another TV to your account using Roku Express. Seeing the circle turn for an extended period on the "I'm not a robot" verification page can be frustrating.

Here are a few steps you can try to resolve the issue:

  • Make sure your internet connection is stable and strong. Poor or unstable connectivity can cause the verification process to stall.
  • Try refreshing the page or restarting the Roku device. This may help to reset any temporary errors or glitches that might be causing the issue.
  • Check that you are using a supported browser. Certain web browsers may not be fully compatible with the Roku website, so it's best to use a browser that is listed as supported.
  • Clear your browser's cache and cookies. This can help to resolve issues with the website and allow the verification process to proceed smoothly.

We hope it helps!


Warm regards,
Lianna

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