Hello! @schwinggy,
Thank you for your post in the Roku Community!
We appreciate you reaching out to us about setting up our Roku Express. It is having an issue with no signal, and we are pleased to assist.
Make sure your Roku player is directly connected to the TV. If it's currently connected to an audio/video receiver (AVR) or soundbar, unplug it and connect it directly to the TV. This will help eliminate any issues with the AVR or soundbar and make it easier to troubleshoot the problem.
These are the most common reasons you may not see the picture on your TV
- You have the wrong input (source) selected on your TV.
It's common and easy to make this mistake. Most TVs have multiple video inputs for connecting devices like cable boxes, gaming consoles, and Roku players. Choose the input that matches where you connected the Roku player.
- Make sure to check which input the Roku player is connected to; the video connector will have a label with the input name, such as HDMI 1, HDMI 2, AUX, VIDEO IN 1, and so on.
- Find a button on your TV remote labeled Input, Source, AUX, Video, TV/Video, or something similar. Press this button. The button may cycle through available inputs or display a menu for choosing inputs, depending on your TV.
- When a menu appears, use the arrow buttons on the TV remote to select the correct input, then press Enter or Select. Alternatively, choose each input one at a time. In both cases, if no video is detected on the input, the TV will usually show a message such as “No video” or “No signal detected.”
2. The video cable is not connected properly or the cable is faulty
- Please make sure the video cable is firmly connected to the back of your Roku player and to the HDMI or composite connector on the TV. If you can, check to see if you have a faulty cable by connecting your Roku player with a different cable.
3. There is a problem with the TV
- If you can, try connecting the Roku player to a different input on the TV to see if the problem is with the connector on the TV.
- If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.
4. Enable CEC or disable auto power savings
- If you do not see a picture after pressing a button on your Roku remote, it is possible that your player cannot "wake up" your TV over the HDMI connection. To fix this, make sure that HDMI-CEC is enabled on your TV. If you prefer your player never to enter the low power mode, you can disable auto power savings.
5. There is a problem with the USB power adaptor, or the adaptor does not meet the requirements
- It is possible your Roku player is not receiving enough power, even if the power light is on. This happens sometimes if you connect your Roku player through a third-party device with a USB/AC power adaptor that does not meet more recent USB standards. Try a different power adaptor or try plugging your Roku player directly into a power source.
6. If all else fails…
- Disconnect and reconnect all cables including the power cable.
Please keep us updated on your findings, and we will be glad to continue helping you.
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator
