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DaveM6278
Newbie

Showing “no signal” but not connecting

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Not opening on startup!

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1 Solution

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RokuTakashi
Community Moderator
Community Moderator

Re: Showing “no signal” but not connecting

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Hi, @DaveM6278 

Greetings, and welcome to the Roku Community.

We understand the issue you've encountered with your Roku device showing "No Signal", and we'd be more than glad to assist. For this matter, please refer to the information below:

These are the most common reasons you may not see the picture on your TV:

  1. You have the wrong input (source) selected on your TV
    • You must select the input (sometimes referred to as source) that matches the one to which you have the Roku player connected.
  2. The video cable is not connected properly or the cable is faulty
    • Check that the video cable is firmly connected to the back of your Roku player and to the HDMI or composite connector on the TV. If you have a Roku Streaming Stick, then make sure it is firmly connected to the HDMI connector on your TV.
    • If you can, check to see if you have a faulty cable by connecting your Roku player with a different cable.
  3. There is a problem with the TV
    • If you can, try connecting the Roku player to a different input on the TV to see if the problem is with connector on the TV.
    • If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.
  4. Enable CEC or disable auto power savings
    • If you do not see a picture after pressing a button on your Roku remote, it is possible that your player cannot "wake up" your TV over the HDMI connection. To fix this, make sure that HDMI-CEC is enabled on your TV. If you prefer your player never enters the low power mode, you can disable auto power savings.
  5. There is a problem with the USB power adaptor, or the adaptor does not meet requirements
    • It is possible your Roku player is not receiving enough power, even if the power light is on. This happens sometimes if you connect your Roku player through a third-party device with a USB/AC power adaptor that does not meet more recent USB standards. Try a different power adaptor or try plugging your Roku player directly into a power source. For more information, learn what to do if the red light is flashing or you see a "low-power" warning.
  6. If all else fails…
    • Disconnect and reconnect all cables including the power cable.

For more information, check out this link: What to do if you cannot see the picture from your Roku® streaming player on your TV

We hope you find this information useful, and feel free to let us know if you have further concerns or inquiries.

Best wishes,
Kash

Takashi O.
Roku Community Moderator

View solution in original post

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3 REPLIES 3
Strega2
Roku Guru

Re: Showing “no signal” but not connecting

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"No signal" is something a TV displays when it's on the "wrong" input or the device on that input is asleep or off.  It's not really a problem in itself - just information.

Have you tried pressing the home key on the Roku to wake it up?

Banned but back. Because why not?
RokuTakashi
Community Moderator
Community Moderator

Re: Showing “no signal” but not connecting

Jump to solution

Hi, @DaveM6278 

Greetings, and welcome to the Roku Community.

We understand the issue you've encountered with your Roku device showing "No Signal", and we'd be more than glad to assist. For this matter, please refer to the information below:

These are the most common reasons you may not see the picture on your TV:

  1. You have the wrong input (source) selected on your TV
    • You must select the input (sometimes referred to as source) that matches the one to which you have the Roku player connected.
  2. The video cable is not connected properly or the cable is faulty
    • Check that the video cable is firmly connected to the back of your Roku player and to the HDMI or composite connector on the TV. If you have a Roku Streaming Stick, then make sure it is firmly connected to the HDMI connector on your TV.
    • If you can, check to see if you have a faulty cable by connecting your Roku player with a different cable.
  3. There is a problem with the TV
    • If you can, try connecting the Roku player to a different input on the TV to see if the problem is with connector on the TV.
    • If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.
  4. Enable CEC or disable auto power savings
    • If you do not see a picture after pressing a button on your Roku remote, it is possible that your player cannot "wake up" your TV over the HDMI connection. To fix this, make sure that HDMI-CEC is enabled on your TV. If you prefer your player never enters the low power mode, you can disable auto power savings.
  5. There is a problem with the USB power adaptor, or the adaptor does not meet requirements
    • It is possible your Roku player is not receiving enough power, even if the power light is on. This happens sometimes if you connect your Roku player through a third-party device with a USB/AC power adaptor that does not meet more recent USB standards. Try a different power adaptor or try plugging your Roku player directly into a power source. For more information, learn what to do if the red light is flashing or you see a "low-power" warning.
  6. If all else fails…
    • Disconnect and reconnect all cables including the power cable.

For more information, check out this link: What to do if you cannot see the picture from your Roku® streaming player on your TV

We hope you find this information useful, and feel free to let us know if you have further concerns or inquiries.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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Re: Showing “no signal” but not connecting

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IAfter trying everything in these answers it still  took me forever to figure this out. The adapter that goes into the power outlet that then connects to the power cord that goes into your Roku device was no longer working. 

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