Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jcmorgan
Reel Rookie

Setting up a used roku from another person

Jump to solution

How do I setup link and set pin on a unit  I got from a garage sale

1 Solution

Accepted Solutions
RokuJechealR
Community Moderator
Community Moderator

Re: Setting up a used roku from another person

Jump to solution

Hi @1toughguy,

A warm welcome to the Roku Community!

We'd like to help you out with this. If you don't have a Roku account created yet, then we would like to have it handy first by creating your account for the initial setup. You may need our support page as your guide here: How to create a Roku account.

Once done, perform a factory reset on the device to reset all settings and return your Roku device to a state ready for initial setup.

For information on how to factory reset a Roku device, visit our Support page here: How do I factory reset my Roku® streaming device?

Let us know if there's anything else we can do to further assist you.

All the best,
Chel

Jecheal R.
Roku Community Moderator

View solution in original post

0 Kudos
8 REPLIES 8
RokuDanny-R
Retired Moderator

Re: Setting up a used roku from another person

Jump to solution

Hi,

Thanks for letting us know about the issue that you are experiencing.

We would recommend try performing a factory reset on your device. This will reset all settings and return your Roku device to a state ready for initial setup. For information on how to factory reset a Roku device, visit our Support page here: How do I factory reset my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Chbaker
Newbie

Re: Setting up a used roku from another person

Jump to solution

Trying to set up my roku on a tv that is in a condo i bought. Wont let me do anything without the pin. I tried doing a factory reset as i found in this forum but guess what, you need the pin. I reset the pin on my roku on the roku site but that is not having any effect on my tv. I believe because the tv is not linked to MY roku.


0 Kudos
renojim
Community Streaming Expert

Re: Setting up a used roku from another person

Jump to solution

Are you doing the factory reset from the menu (Settings->System->Advanced system settings->Factory reset) or using the reset button method?  If the former, the PIN you need to use is displayed on the screen.  If the latter, make sure you're holding in the reset button for no less than 30 seconds regardless of what's happening onscreen.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Sharunda24
Newbie

Re: Setting up a used roku from another person

Jump to solution

[personal information removed]

0 Kudos
Sharunda24
Newbie

Re: Setting up a used roku from another person

Jump to solution

Setting up a new

0 Kudos
renojim
Community Streaming Expert

Re: Setting up a used roku from another person

Jump to solution

@Sharunda24, you enter your email address on the TV screen, not here.  Press OK on your remote and it should bring up an onscreen keyboard.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
1toughguy
Newbie

Re: Setting up a used roku from another person

Jump to solution

How do I set up a used Roku

0 Kudos
RokuJechealR
Community Moderator
Community Moderator

Re: Setting up a used roku from another person

Jump to solution

Hi @1toughguy,

A warm welcome to the Roku Community!

We'd like to help you out with this. If you don't have a Roku account created yet, then we would like to have it handy first by creating your account for the initial setup. You may need our support page as your guide here: How to create a Roku account.

Once done, perform a factory reset on the device to reset all settings and return your Roku device to a state ready for initial setup.

For information on how to factory reset a Roku device, visit our Support page here: How do I factory reset my Roku® streaming device?

Let us know if there's anything else we can do to further assist you.

All the best,
Chel

Jecheal R.
Roku Community Moderator
0 Kudos