Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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jcmorgan
Reel Rookie

Setting up a used roku from another person

How do I setup link and set pin on a unit  I got from a garage sale

8 REPLIES 8
RokuDanny-R
Retired Moderator

Re: Setting up a used roku from another person

Hi,

Thanks for letting us know about the issue that you are experiencing.

We would recommend try performing a factory reset on your device. This will reset all settings and return your Roku device to a state ready for initial setup. For information on how to factory reset a Roku device, visit our Support page here: How do I factory reset my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Community Moderator
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Chbaker
Newbie

Re: Setting up a used roku from another person

Trying to set up my roku on a tv that is in a condo i bought. Wont let me do anything without the pin. I tried doing a factory reset as i found in this forum but guess what, you need the pin. I reset the pin on my roku on the roku site but that is not having any effect on my tv. I believe because the tv is not linked to MY roku.


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renojim
Community Streaming Expert

Re: Setting up a used roku from another person

Are you doing the factory reset from the menu (Settings->System->Advanced system settings->Factory reset) or using the reset button method?  If the former, the PIN you need to use is displayed on the screen.  If the latter, make sure you're holding in the reset button for no less than 30 seconds regardless of what's happening onscreen.

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Sharunda24
Newbie

Re: Setting up a used roku from another person

[personal information removed]

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Sharunda24
Newbie

Re: Setting up a used roku from another person

Setting up a new

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renojim
Community Streaming Expert

Re: Setting up a used roku from another person

@Sharunda24, you enter your email address on the TV screen, not here.  Press OK on your remote and it should bring up an onscreen keyboard.

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1toughguy
Newbie

Re: Setting up a used roku from another person

How do I set up a used Roku

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RokuJechealR
Community Moderator
Community Moderator

Re: Setting up a used roku from another person

Hi @1toughguy,

A warm welcome to the Roku Community!

We would recommend trying to perform a factory reset on your device. This will reset all settings and return your Roku device to a state ready for initial setup.

For information on how to factory reset a Roku device, visit our Support page here.

Please keep us posted on how it goes.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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