Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MarkStream
Newbie

how to activate a roku with only a cable modem with no WiFi (only 1 active wired ethernet port)

The Roku activation process does not allow your Roku device to be activated if a person has only a cable modem with no WiFi (only 1 active wired Ethernet port). The reason is that the Roku activation process works through an e-mail link and so the e-mail program will be required to be on the only active network port. Roku activation process also requires that the Roku be on an active network port at the time the activation "button" is clicked within the user's e-mail.

This may particularly be a problem with perhaps new users who haven't yet been out buying the high dollar network equipment.

An improvement suggestion for Roku:

Why create an obstacle to a person making use of their Roku device when that obstacle is created entirely by the device activation process?

The Roku device activation process may be easily improved if it were to give the option to the user to initiate a delay between the time the person clicks to activate their Roku device and the time that the packets are sent to the Roku device so that the device may confirm its activation.

People may miss whatever is on Live TV until they have a chance to provision the additional equipment needed (e.g. a router) to support Roku activation - which is frustrating.

Regards,

M.M.

Labels (1)
0 Kudos
1 REPLY 1
Strega2
Roku Guru

Re: how to activate a roku with only a cable modem with no WiFi (only 1 active wired ethernet port)

My first reaction is to cringe at the idea of a Roku or a typical computer being directly connected to a cable modem without the security of a NAT router, and/or firewall. 

Banned but back. Because why not?
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.