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From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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Jcooleycnc
Newbie
‎02-14-2022 04:05 PM

Says my email is already being used

During set up when I get to the part about entering my email, I put it in and it tells me to continue through the email they sent. When I open my email and go through activation, it erodes out telling me my email is already being used…. I have never owned a roku before and I get zero emails from them.  How can I get this to work?? 

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atc98092
Community Streaming Expert
‎02-14-2022 04:59 PM

Re: Says my email is already being used

You have to have a Roku account to post here on the forum. Are you using the same email address to link your Roku to a user account? It sounds like you might have clicked a link to create a new account, and not link to an existing account. 

Dan

Roku Community Streaming Expert

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