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Murphdogz
Reel Rookie

Roku sometimes causes TV to reset when powered on

This happened to me too!  Installing a roku express on a Panasonic.  It will force restart loop the TV,  tried all the solutions I could find but no success.  

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Re: Roku sometimes causes TV to reset when powered on


@Murphdogzdollartreelogin wrote:

This happened to me too!  Installing a roku express on a Panasonic.  It will force restart loop the TV,  tried all the solutions I could find but no success.  


Hi @Murphdogz, I’ve experienced a similar issue with my Roku and TV. Here are a few things you can try: Check HDMI Connection: Make sure the HDMI cable is firmly connected and try a different HDMI port. Power Cycle: Unplug both the TV and Roku, wait a few minutes, then plug them back in.

Update Firmware: Ensure both your TV and Roku have the latest firmware updates. Factory Reset: If all else fails, consider a factory reset of the Roku device. Hope one of these solutions helps! Best Regards,

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Murphdogz
Reel Rookie

Re: Roku sometimes causes TV to reset when powered on

Yes!  I tried all of those,  none worked unfortunately.  

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku sometimes causes TV to reset when powered on

Hi, @Murphdogz.

Welcome, and thanks for posting here in the Roku Community!

Thanks for bringing this matter to our attention regarding your Roku Express, which keeps rebooting. We'd like to investigate more about it.

To know more about your concern, we need some additional information to isolate the issue you're having:

  • When did this issue first occur?
  • Does this happen before or after a software update? If so, please provide the latest software version of your Roku device.
  • A photo or a short video clip will help us see more insight.

We are eager to provide you with the best resolution; please keep us posted with all the details above so we can proceed with the investigation.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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