Roku setup

[jackiedr1]

I do home tech support, and I've installed dozens of Roku sticks over the years. Just this past week, I installed a new Roku, and 471 apps (channels) were downloaded. I didn't answer any questions regarding the cable provider or what programs I like to watch. I reset the stick to factory conditions, and it happened again. This is the first time this has happened. Help!!

[renojim · Accepted solution]

Apps are tied to the Roku account, so if the user ever had a Roku account in the past any apps that were installed before will be installed again.  Try creating a completely new Roku account to see what happens.