Help

Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jackiedr1
Newbie
3 weeks ago

Roku install downloaded 471 apps!

Jump to solution

I do home tech support, and I've installed dozens of Roku sticks over the years. Just this past week, I installed a new Roku, and 471 apps (channels) were downloaded. I didn't answer any questions regarding the cable provider or what programs I like to watch. I reset the stick to factory conditions, and it happened again. This is the first time this has happened. Help!!

Labels (1)
0 Kudos
Reply
1 Solution

Accepted Solutions
renojim
Community Streaming Expert
3 weeks ago

Re: Roku install downloaded 471 apps!

Jump to solution

Apps are tied to the Roku account, so if the user ever had a Roku account in the past any apps that were installed before will be installed again.  Try creating a completely new Roku account to see what happens.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
3 weeks ago

Re: Roku install downloaded 471 apps!

Jump to solution

Apps are tied to the Roku account, so if the user ever had a Roku account in the past any apps that were installed before will be installed again.  Try creating a completely new Roku account to see what happens.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply