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Chico1
Reel Rookie

Roku Express 4K+ will not start up

Model 3941X

SN S07P428SA4S4

Only 2 yrs and 2 months old.

I've tried the troubleshooting ideas, but nothing works.  Does this device break down this soon and I have to get a new one?

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5 REPLIES 5
renojim
Community Streaming Expert

Re: Roku Express 4K+ will not start up

It could be the power source.  Try using a USB power adapter/charger from a phone or tablet that can supply at least 1 Amp (1000mA).  You might want to also try a different USB cable.

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Chico1
Reel Rookie

Re: Roku Express 4K+ will not start up

TY for the reply and possible solution renojim.  I tried it and that didn't work.  I'll probably buy another device.

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JWS9518
Streaming Star

Re: Roku Express 4K+ will not start up

Have you tried plugging into another TV to see if there is an issue with that TV?

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku Express 4K+ will not start up

Hey, @Chico1.

Thanks for posting! We're here to help!

You can check out some handy troubleshooting tips here to get you back on track.

We hope you'll start streaming soon!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
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Chico1
Reel Rookie

Re: Roku Express 4K+ will not start up

TY for the reply and possible solution JWS9518. I tried it and that didn't work.

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