Roku setup

[Bigblock]

I gave up using the 4k express. I still have it collecting dust. I use the basic Roku which works fine. Send it back. I tried for several weeks to get it to work. The controller will mot even pair with the box.

S07P21A3E379

Model 3941X

[RokuDanny-R]

@Bigblock 

Thanks for the post.

We would recommend checking out the troubleshooting steps provided by our Support page here: Fix your remote

Please keep us posted what you find out and we will be able to assist you further.

Thanks,
Danny