Roku setup

[neliloba]

Estoy intentando hacer la solicitud del extensor del cable HDMI pero me ha sido imposible, cuando le doy enviar la solicitud me parece un aviso diciéndome que el numero de registro SN esta errado, lo he intentado con O y con 0 pero ha sido imposible, alguna ayuda por favor!!

[RokuJohnB]

Hi @neliloba,

A warm welcome here in the Roku Community!

Please be aware that the Roku Community only supports the English language, and we had to use Google Translate to understand your inquiry.

We'd like to investigate further this issue that you're experiencing. Could you elaborate more about the problem that you're having?

We look forward to hearing from you soon.

Thanks,

John

[Rayearthz]

hi I filled the form to request the HDMI for free extension cable but when I submit the form, a message said that the SN is not ok. I tried with O and 0 but always the same. I bought a Roku streaming stick 4k. 

[renojim]

@Rayearthz, on your Roku device go to Settings->System->About and you'll see a serial number and a Device ID.  Try both of them.  It's also helpful to just copy and paste the serial number from your linked devices that appears on your Roku account at https://my.roku.com.