My long range Wi-Fi receiver (WROO1) too is defective. I got an extender to help support the replacement if you would. I I'm stuck with cable pins that literally do not mate/connect so rendered useless. No network. I've used tape to protect it, thats how Ive had to use this. That only lasts only so long and I shouldn't have to do that.
My email is (sensitive information)
Receiver model:WR001
Stick SN 21503C024318
3810X- model
For Streaming Stick models 3800, 3810, and 3811:
These models use a WR001 cable with a USB-Mini connector on the end that plugs into the Roku Stick. These models are discontinued and Roku no longer stocks replacements for the WR001 cable.
Replacement cables for later Streaming Stick models are not compatible with the 3800, 3810 and 3811, even if a USB Mini-to-Micro connection adapter is used which would permit them to plug into the Stick. The only recourse for a defective WR001 is to replace the unit with a current Streaming Stick or other Roku model.
Hi, @Jimmirow. Thanks for reaching out here!
We get that you’re looking to replace the cables for your Roku Streaming Stick. We're here to help you out!
To expedite the resolution process, please keep an eye on your inbox as we will be sending you a private message.
We'd be happy to sort this out from there!
Thanks again,
Roku Community Team