erkanb
Reel Rookie
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02-20-2025
07:07 AM
Broken USB power cable 3810x with long-range wifi receiver on it
Hi there,
Is there any way to replace a broken power cable for 3810x model which also includes the wifi receiver on it. The USB mini-b end of the cable is broken and doesn't seems to be easy to fix it..
Thanks
Erkan
1 REPLY 1
makaiguy
Community Streaming Expert
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02-20-2025
12:06 PM
Re: Broken USB power cable 3810x with long-range wifi receiver on it
Sorry, Roku has quit manufacturing the WR001 Long Range Wireless Receiver, and is no longer stocking replacements. The WR002 that replaced it in later Streaming Stick models has a USB-micro connector, not USB-mini, and its electronics are not compatible with the Roku 3810 anyhow.
Paging Roku employees @RokuAustin, @RokuMaryEF, @RokuCarly, and any other moderators to see if they can do anything for @erkanb .
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X