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SSebold68
Reel Rookie
‎09-30-2024 02:12 PM

Peacock TV won’t show on my Subscriptions

I’m trying very hard to remove my Peacock subscription. Peacock told me to cancel via Roku as it is billed by Roku.  I am unable to find the subscription in my Roku subscriptions. All I have showing is Hulu from 2021. I don’t have Hulu anymore. HELP please! 

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SSebold68
Reel Rookie
‎09-30-2024 03:43 PM

Re: Peacock TV won’t show on my Subscriptions

I also have ESPN thru Roku and it’s not showing either on my subscriptions. My credit card is being billed what’s the deal why it’s not showing on my subscriptions? 

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renojim
Community Streaming Expert
‎09-30-2024 08:41 PM

Re: Peacock TV won’t show on my Subscriptions

Make sure you're logging in at https://my.roku.com using the email address that's displayed on your Roku device under Settings->System->About.  If you have more than one Roku device or ever had another device that you got rid of, you may have more than one Roku account.  Check the email address that's displayed on each device.

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