Channels & viewing

[Epiglet99]

I have a family member whose Newsmax channel has changed the audio to Spanish.  All settings that we could find are set to English.  The rest of the Roku is fine.  We already tried logging out and deleting and re-adding the app to try to reset with no luck.  I saw several posts like this but no clear solutions. 

[amyjo123]

I am having the same problem with my mom’s newsmax. All other apps/shows are in English except newsmax!  Any help would be appreciated. We deleted the app and added back on with no success.

[AvsGunnar]

@Epiglet99 

Is this the standalone Newsmax channel/app or were they watching Newsmax2 on one of the LiveTV offerings on a channel/app?

I don't see any Audio Settings at all in the Newsmax standalone channel/app and the only audio track available via Roku is English for the standalone and the Roku Channel Newsmax2 feed.(ch190).

[sevenofem]

Newsmax live episodes just started playing in Spanish.  I didn’t change any settings. And it only affects the current live show.  I’ve made sure every menu option is for English.  I also deleted and re-installed the app.  None of these things work.  Any suggestions as to what to do? I’d like to have them in English.  

[mikesigns]

I am having the same problem...suddenly tonight. Went thru every option on my Roku/Hisense tv and there is nothing. Dont have an SAP and all audio options are set to English.

[ConnieWonder]

Same thing happened to us also. Reset to factory and that didn’t work. I did notice a small number one next to the Newsmax logo after pushing enter. Newsmax is in English while watching the same show on iPad.🤷‍♀️🤦‍♀️

[sjo778384]

This could be part of the problem:

Starting with Spanish, SyncWords is dubbing and subtitling Newsmax's 24/7 news channel from English to local languages using an advanced AI platform following successful trials earlier this summer.

[amyjo123]

It’s the standalone app…maybe it is a newsmax issue? We are in southern Arizona.

[amyjo123]

I read about that but there should be an option to keep it in English. We are close to the border in Arizona…maybe that is the issue as well?

[RobbieGo]

Mine also