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Nothing is more annoying then dealing with Roku when you're trying to get a live football game!

This system is designed to be as confusing, time consuming, and annoying as possible.

Live sports? Oh sure- right here. Oh wait, when you said "Live sports" you didn't mean some gambler yapping on and on and on, while not showing any of the game that you wanted to watch? Oh sorry we can't help you. How are we supposed to know that you would think that "Live" meant watching athletes play the game in real time? That's crazy!  Oh did you want to see the game- there's 3 different ways. But none of them work. Oh here, get it with NFL. Oh great, now you're subscribed to NFL- just now here let's make you sign up with a provider that we didn't tell you about before. Oh here- now that you're subscribed to NFL we will allow you to watch the game 10 minutes after its over! What do you mean you wanted to watch it when it was actually happening? Oh my God you mean you actually thought we would let you watch the game after only subscribing to one more thing? Are you insane? 

If your plan was to piss off, frustrate and annoy your customers you have definitely succeeded. If you meant off as a low life nickel and diming system, constantly making your customers jump through hoops and provide no real customer service at all, congratulations. You guys are absolutely hands down the worst. 

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3 REPLIES 3
Strega2
Roku Guru

Re: Nothing is more annoying then dealing with Roku when you're trying to get a live football game!

Since I don't think you've mentioned any specific game, I can't give you specific answers, but you might want to look into YouTube TV, fubo, Hulu live TV etc. to see if they have what you want.

Some of those big money sports apps on Roku like NFL and ESPN+ do come with all kinds of "terms". For example the NFL app says: "NFL Network and NFL RedZone are available to stream on an authenticated basis for eligible subscribers of Cox, DirecTV, DISH, Verizon Fios, FuboTV, Hulu + Live TV, Optimum, Sling, Spectrum, Xfinity, YouTubeTV, and more!" So yeah, they like your money and they admit it openly. This is from here:

https://channelstore.roku.com/details/b8741c391c59c1dda457073d3295b555/nfl

In any case, the NFL app, ESPN app, YouTube, fubo etc. are all under control of their own owners. Your little Roku gizmo can't really do anything about their terms and conditions.

I suspect you may be under the impression that a Roku box is a drop-in replacement for cable TV - it's not. However, things like YouTube TV are meant to be replacements, and you can get them through your Roku box, if you wish.

Banned but back. Because why not?
JWS9518
Streaming Star

Re: Nothing is more annoying then dealing with Roku when you're trying to get a live football game!

I agree with @Strega2, a Roku or any other streaming device for that matter, is simply no more than a way to access content, similar in that respect to a cable/satellite box, with the biggest difference being how that content is provided, via internet versus cable or satellite.

Granted, streaming devices have some free channels to watch, however, if you are used to watching a number of channels via the traditional way such as on cable/satellite, it will not be the same experience.

A number of traditional channels will either not be available or require some type of subscription to watch.  Those channels that are free tend to have a lot of repeated and/or old content and will not be exactly like watching cable channels.  Even local stations that have apps tend to have limited content mostly related to local news broadcasts and will not necessarily be streaming what they are broadcasting on a cable channel.  Roku and the other devices are good streaming devices with a lot of apps available, however, it all depends on what your expectations are.

Think of a streaming device like a cable box with no cable package.  You can get some basic free channels, either via streaming or an antenna over the air, or you can build your package of channels you want to watch, either individually, such as subscribing to certain channels or buying a package through one of the many services out there, including some that @Strega2 mentioned or even with some of the traditional cable/sat services that also offer packages with cloud services as opposed to a cable/sat box that you can access via their app on the streaming device. 

Depending on what you want to watch, streaming can be cheaper or more expensive than regular cable/satellite depending on the channels you want and whether they require subscriptions. 

Keep in mind, that some channels are only available through package subscriptions through various services, such as a cable package, Direct TV, Hulu, etc.. and some broadcasters do not have streaming apps available on their own or if they do, that experience may be different than what they are broadcasting over the air or via cable/satellite.

 

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HDMIGuy
Roku Guru

Re: Nothing is more annoying then dealing with Roku when you're trying to get a live football game!

@Lousyservice Roku itself does not provide access to any live NFL games.  Most regular season and playoff NFL games are available on CBS, Fox, NBC, or ESPN.  Thursday night regular season games are available on Amazon.  In addition a small number of NFL games are on Peacock.  In order to recieve most NFL games you need a subscription to a service that carries CBS, Fox, NBC, and ESPN.  Examples of these services are YouTube TV, Hulu + Live TV, DirectvStream, and Fubo.  A Roku device can be used to stream all of the services that I have named.  To my knowledge there is no free service that provides access to any live NFL games.

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