Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Roku tv won’t turn on

Jump to solution

My Roku tv all of a sudden won’t turn on but the red light is still there what can I do to fix it 

0 Kudos
1 Solution

Accepted Solutions
RokuReynan-L
Community Moderator
Community Moderator

Re: My Roku tv won’t turn on

Jump to solution

Hi, @cairemitchell22 and @Tawana42.

Welcome and thank you for posting here in the Roku Community!

We appreciate you bringing this to our attention about your TV having a black screen.

To start, have you tried plugging in the TV to a different power outlet? Also, have you tried pressing the power button on the TV?

If so, we suggest contacting your TV manufacturer as this may be a hardware issue. As Roku is only an operating system for your TV.

To contact your TV manufacturer, you may visit this support article on where to get support for your Roku TV

We hope this will be sorted out soon.

Regards,
Reynan

Reynan L.
Roku Community Moderator

View solution in original post

0 Kudos
3 REPLIES 3
Tawana42
Newbie

Re: My Roku tv won’t turn on

Jump to solution

It’s a black screen 

0 Kudos
Tawana42
Newbie

Re: My Roku tv won’t turn on

Jump to solution

My Roku tv blackout 

0 Kudos
RokuReynan-L
Community Moderator
Community Moderator

Re: My Roku tv won’t turn on

Jump to solution

Hi, @cairemitchell22 and @Tawana42.

Welcome and thank you for posting here in the Roku Community!

We appreciate you bringing this to our attention about your TV having a black screen.

To start, have you tried plugging in the TV to a different power outlet? Also, have you tried pressing the power button on the TV?

If so, we suggest contacting your TV manufacturer as this may be a hardware issue. As Roku is only an operating system for your TV.

To contact your TV manufacturer, you may visit this support article on where to get support for your Roku TV

We hope this will be sorted out soon.

Regards,
Reynan

Reynan L.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.