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Lildiddy82
Newbie

Does factory resetting a used roku express delete the account permanently

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My friend gave me their roku Express but their account is still on if I factory reset it on their account on my tv will it affect their account on their own tv?

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makaiguy
Community Streaming Expert

Re: Does factory resetting a used roku express delete the account permanently

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@Lildiddy82-

A Factory Reset, performed on your newly acquired Roku, will wipe settings from that particular unit so it will no longer be able to connect to the current Roku account it is linked to.  You'll be setting it up again as if it were new-out-of-the-box, and during the process you'll link to your own Roku account.

This will have no effect on your friend's Roku account to which it is currently linked.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert

Re: Does factory resetting a used roku express delete the account permanently

Jump to solution

@Lildiddy82-

A Factory Reset, performed on your newly acquired Roku, will wipe settings from that particular unit so it will no longer be able to connect to the current Roku account it is linked to.  You'll be setting it up again as if it were new-out-of-the-box, and during the process you'll link to your own Roku account.

This will have no effect on your friend's Roku account to which it is currently linked.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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