Roku setup

[keiosha444]

My Roku TV was fine then started messing up so I reset it but clicked factory reset by accident and tried making a new Roku account and it is stuck on channel update 1 of 50 “maximizing fun factor..” I don’t know what to do I haven’t watched tv for 2 nights it’s still stuck. 

[renojim]

Try unplugging the power for a few seconds and plugging it back in.  Worst case you'll have to factory reset it again and start over.

[ChristiNjordan · Accepted solution]

We had this problem after power surge. Tried unplugging that didn’t work. Did a factory reset which included a software update and it worked fine. 
Step one: Plug back in and power on

Step Two: enter email but DO NOT activate yet.

Step Three: (While it sends activation to your email) Click asterisks (*) on your remote and select Factory reset.

Step Four: follow the prompts and you should be good 👍 

[einar2]

We've updated our dispute resolution terms. The blook will not let me to agree,it will not let me view updte terms.

[renojim · Accepted solution]

@einar2, if you have a Roku TV, make sure you're using the TV's remote.  You can also try using the mobile app on your phone or tablet as a remote.

Roku Mobile App - Free for iOS® or Android™ | Roku

[jenndh]

Thank you! It worked!