I have been watching my hisense roku tv all along and all of a sudden in the last few hours I do not have any of my apps showing up on the home screen. All of the "categories " on left side of screen are blank. I have tried resetting it, restarting it, unplugging it... everything but nothing seems to help. Tv is new - bought in April.
Greetings @Alwheelz,
Thanks for reaching us here in the Roku Community!
We get that you're having trouble with your Hisense Roku. Can you tell us more about what's happening? Could you snap a picture of the issue? And do you still see the settings option on the left side of the screen?
We'll be anticipating your update.
Thanks,
Rey
I can see the menu on the left of the screen. I am not sure how to add the picture here. The right side of screen is) like the app box shadows only.
Thanks for the prompt response!
In this case, we'll perform a system restart once more. Please navigate to Settings > System > Power > System restart. If this doesn't help, we'll need to perform a factory reset to see if that addresses the issue.
Please refer to the steps below.
Once done, you'll need to start from scratch and activate the device again.
Thanks,
Rey