Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Treblstef
Newbie

Apple TV app is gone suddenly?

Jump to solution

Hi,
Suddenly my AppleTV+ is no longer showing up on Roku. I went to the streaming store and it's not there, either (but when I looked it up under my account, it says it's installed) What happened? I have a Roku 4.
Thanks!

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuERey
Community Moderator
Community Moderator

Re: Apple TV app is gone suddenly?

Jump to solution

Hi @Treblstef,

Welcome to the Roku Community!

We're glad you reached out. Just wanted to let you know that the Roku 4 won't be getting the latest software update anymore. So, most channels might have updates that won't work with this model. Also, after checking with Apple TV-supported devices, turns out the Roku 4 (4400X) is no longer supported. That's probably why you can't find the channel.

You might need to upgrade to our latest devices and check for the available offers you are eligible for here at my.roku.com/upgrade.

Just let the Community know if there's anything else you need help with.

Thanks,
Rey

ERey.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuERey
Community Moderator
Community Moderator

Re: Apple TV app is gone suddenly?

Jump to solution

Hi @Treblstef,

Welcome to the Roku Community!

We're glad you reached out. Just wanted to let you know that the Roku 4 won't be getting the latest software update anymore. So, most channels might have updates that won't work with this model. Also, after checking with Apple TV-supported devices, turns out the Roku 4 (4400X) is no longer supported. That's probably why you can't find the channel.

You might need to upgrade to our latest devices and check for the available offers you are eligible for here at my.roku.com/upgrade.

Just let the Community know if there's anything else you need help with.

Thanks,
Rey

ERey.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.