Roku setup

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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rdlaub
Level 9

Airplay Code is Not Accepted on iPhone

I just received a brand new streaming stick 4K.  My airplay in settings is set to require code the first time only.  When I try to connect my iPhone, it asks for the code on the screen.  But when I enter it, it does not accept it and keeps asking me for the code.  I have powered down the Roku stick and tried again, but the issue is still there.  Any help would be appreciated.

21 REPLIES 21
rdlaub
Level 9

Airplay code is not accepted on iphone

 
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Blacktag98
Level 7

Re: Airplay Code is Not Accepted on iPhone

I just purchased my streaming stick 4k and am having the same issue. Apple forum says to add to homekit. Same issue. My phone is scanning the code from the onscreen message and says the code is incorrect 

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peter-WI
Level 7

Re: Airplay Code is Not Accepted on iPhone

I have the same problem, tried a few iPhones and iPads. No Airplay possible.

Please post a solution when you find one. Since I do not find older posts about this issue, it looks like a bug needed to be fixed with a firmware update. Thanks

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Trilemma
Level 7

Re: Airplay Code is Not Accepted on iPhone

I’m having the same issue. There was an old Reddit thread where someone had this problem with a Sony bravia and someone had to make a change to a privacy setting. But that doesn’t seem applicable here. 

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Seuss1088
Level 7

Re: Airplay Code is Not Accepted on iPhone

Same issue here with Roku stick bought yesterday. Have tried multiple devices that are prompted for code but the code is not being accepted, play from the YouTube apps work from app.

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rdlaub
Level 9

Re: Airplay Code is Not Accepted on iPhone

Yes.  I saw that also and tried the same thing,  But it wasn't a thing in this case.

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Seuss1088
Level 7

Re: Airplay Code is Not Accepted on iPhone

Had another Roku on order and that one had no issues with airplay. Sending the faulty one back

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Blacktag98
Level 7

Re: Airplay Code is Not Accepted on iPhone

@Seuss1088, Are they both the streaming stick 4k?

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rdlaub
Level 9

Re: Airplay Code is Not Accepted on iPhone

I have another 4K streaming stick that works fine with airplay. Seems like something is wrong with this device. 

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