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I had the same problem and opened a support ticket with Roku. They mentioned it was a known issue, their engineering team was working on it, and they would email me when they figure a solution.
Meanwhile, I figured it out 🙂
This new Roku Stick was replacing a very old one. The old one was registered in my Apple account. All I had to do was remove the old one and the new one worked out fine.
This is what you do:
On your iPhone (or iPad), go to Settings, Apple ID. If you see a Roku device there, delete it (remove from account).
Once you do that, go to your new Roku, Settings, Apple AirPlay and HomeKit, and go straight to HomeKit setup. Let your iPhone/iPad read the QR Code and follow the prompts in your iPhone/iPad.
Once you set it up in HomeKit, you will not need an AirPlay Code because it will be a trusted device in your home.
Hope this works for you. Good luck!
richleonThanks! I will definitely try this. Even if this works, I’d still consider this a bug since this basically means you can’t register more than 1 Roku device to your iPhone. I’m planning to use the other Roku in the bedroom, and the new one in the living room, so I’d like to have them registered at the same time.
- rdlaub3 years agoStreaming Star
I'm glad it worked for someone but I really don't think this is the solution. I have 3 Roku sticks and 2 TCL Roku TV's. This is the only one it does not work on,