Roku setup

[emktrip]

Roku Express setup. Entered all info as requested. Got activation email, set up account etc. But it keeps asking me for my email over & over & wont get past that 

[RokuJohnB]

Hi @emktrip,

Welcome to the Roku Community!

We understand you're having difficulty activating your Roku Express. Help is here. We recommend performing a factory reset on your Roku device to see if you can finish activating and setting up your Roku device again. For more information about performing a factory reset, visit our Support page here on how to factory reset your Roku® streaming device.

Please let us know how it goes.
All the best,

John