Roku setup

[mklb492]

My Streaming Stick 3810X SN:215029110548 Stopped working on me.
It started not loading apps and when I went to try and update it I got error 006.
I've tried all the troubleshooting.

Restarting the Stick.

Removing power from the stick.

Restarting the router.

I've tried using my phone as a hotspot.

I've tried 2.4Ghz and 5Ghz.

4 different routers.

I've taken it to 2 different family members homes to try and get it to update.

I finally factory reset it and now it sits here useless as when I put in the network password it tries to update and give me error 006

[RokuJechealR · Accepted solution]

Hi @mklb492,

Welcome to the Roku Community!

Thanks for letting us know about the 006 error you've been experiencing on your Roku streaming device and the steps you took to resolve it. 

This error code usually indicates that the update failed because of verification failure. May we know who your ISP is? (Internet service provider)

For troubleshooting steps, visit our Support page here. What should I do if my Roku device is unable to update software?

Please keep us posted, and we'll continue assisting you from there.

All the best,
Chel