Roku mobile app

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traceventura
Reel Rookie

v11 Android update never connects

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just upgraded on two devices, both just hang on the splash screen and never load.

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1 Solution

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: v11 Android update never connects

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Thanks for sharing it here in the Roku Community, @traceventura.

We understand that you're experiencing trouble getting the Roku Mobile App to work with your Android 11 devices. We'll surely help you resolve this issue.

Have you tried removing the application from your device and then reinstalling it again to see if it resolves the issue you are experiencing?

We recommend trying this step. Please keep us posted on what you find out.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: v11 Android update never connects

Jump to solution

Thanks for sharing it here in the Roku Community, @traceventura.

We understand that you're experiencing trouble getting the Roku Mobile App to work with your Android 11 devices. We'll surely help you resolve this issue.

Have you tried removing the application from your device and then reinstalling it again to see if it resolves the issue you are experiencing?

We recommend trying this step. Please keep us posted on what you find out.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
0 Kudos
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