Roku mobile app

[Kvalenti76]

When I use Private Listening on the Roku Mobile app the picture will freeze and buffer when using Bluetooth headphones. I have found that if go to a different channel and then switch back this will fix it but this just started happening after the last update. 

[RokuJechealR · Accepted solution]

Hi @Kvalenti76,

Thanks for posting here in the Roku Community!

We're sorry to hear about your experience with the Roku Mobile app. We suggest clearing the cache and uninstalling your Roku mobile app from your phone. Then, Restart the phone and Reinstall the Roku mobile app.

If you see something different, please let us know what you see.

We look forward to hearing from you and looking closely into this issue.

All the best,
Chel