Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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BeePass23
Reel Rookie

Re: Roku IOS App fails on start

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iPhone 11 on IOS 17 beta 2..
The Mobile app should be on the latest version even though I can’t check it, all I get is that failed connection screen every time I try to open it..the app is now unresponsive now, I even tried to delete it and reinstall nothing works😞.

MPGChris
Reel Rookie

Re: Roku iPhone app stuck on loadscreen

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Like all the others in this thread I’m referring to the app for iPhone & iPad 

The other threads are “Roku app for iPad hasn’t worked since last update” and “Roku iOS App fails on start”

mine is iPhone 7 running iOS 157.6 and iPad 7 generation running iPad iOS 16.5.1

I saw the new version 9.5 which claims to fix the issue. I installed on the iPad and it worked 1st time but then failed when I have tried to use it again.

On the iPad I have installed the new version but that still stalls with just a purple screen.

AGop
Reel Rookie

Roku iOS v 9.5.0 not working

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Edit:

Working now after trying to launch a few times.

 Installed latest version today. 
Still not working, app stuck on splash screen. 
Not showing the loading animation like the previous version.

iPhone 6s

ios v 15.7.7

Re: Roku iPhone app stuck on loadscreen

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Roku iPhone remote app keeps crashing someone needs to fix this issue

Cherylkiple
Channel Surfer

Re: Roku iPhone app stuck on loadscreen

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Mine won’t load either - it’s on my iPhone 12 and was no problem up until an hour ago

JMFK1
Newbie

Re: iOS mobile app crashes on startup

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My app started showing the exact same screen this afternoon. I’m using the most recent update with an IPhone 13.

Re: Roku iPhone app stuck on loadscreen

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Same here. Tries to load then goes to a purple rolling screensaver with try later at the bottom.

mikesm
Reel Rookie

Roku now not working on IOS16.5.1

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The app now no longer works and gets stuck on the purple “something went wrong” screen at startup as in the screenshot below  

I have reset my router and Roku stick, deleted and reinstalled the app and restarted my phone a number of times but have the same issue  

I have an iPhone 2020 SE with IOS 16.5.1 with version 9.5.0 of the app  

I guess the new version of the app has a bug?

IMG_0156.png

 

 

Re: Roku iPhone app stuck on loadscreen

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How did you fix it? Mine is still broken

Re: Roku iPhone app stuck on loadscreen

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Same issue happening with me right now. iPhone SE iOS 16.5.1. This is ridiculous