Roku mobile app

[Tjmccall]

Someone please help. I’ve restarted the tv, reset the network thing, re-installed the app and quadruple-checked the tv is on the correct wifi, yet my app is still not recognizing it. So I try to manually connect. Go to settings-> about and input the correct ip address according to the tv… “ a Roku device was not found at this ip address. Please check the ip address and try again”…any ideas anyone?

[renojim]

Who is you ISP (Internet service provider)?  There was someone with a Spectrum (I think) supplied router that had to enable UPnP in his router to get the app to connect.  Some routers have settings for "client isolation" that prevent W-Fi connected devices from connecting to each other.