Roku mobile app

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gpsnuff
Channel Surfer

Re: Roku app for iPad hasn’t worked since last update

i dont think anyone is listening except me 

 

0 Kudos
Cobleskill
Streaming Star

Re: Roku app for iPad hasn’t worked since last update

I think they are listening. Hopefully they are working on the problem. Time will tell.

But if they are not listening then we need everyone on this thread: if you haven’t already, to please report the problem to Roku Support via a live chat session. I think that’s the only way to get their attention.

0 Kudos
atc98092
Community Streaming Expert

Re: Roku app for iPad hasn’t worked since last update

Roku released a new version today in the iTunes app store (9.5.1), and my personal iPad (which was logged into my user account) is working again. It did appear to wipe all of it's previous settings (other than my user account login), as I had to give it permission to search my network, along with some other things that only happen when it is first installed. But it does appear to have resolved the problem.

I'll reserve judgement until I've tested it over several days, as it worked once before but then failed with every additional attempt to use. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
Wickch
Channel Surfer

Re: Roku app for iPad hasn’t worked since last update

OmG the new version actually opened on my device!!  Thanks for sharing that it came out.

0 Kudos
Evergreen2023
Reel Rookie

Re: Roku app for iPad hasn’t worked since last update

Outstanding! Thanks so much for sharing this. 

0 Kudos
PJX
Binge Watcher

Re: Roku app for iPad hasn’t worked since last update

Yep, back in business!

0 Kudos
Cobleskill
Streaming Star

Re: Roku app for iPad hasn’t worked since last update

Today happens to be my 72nd birthday. What a present! It works!!!

Thanks to all that made this happen.

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Cobleskill
Streaming Star

Re: Roku app for iPad hasn’t worked since last update

Danny,

The problem was fixed with the last update 9.5.1. Please thank all on your software team for a job well done.

0 Kudos

Re: Roku app for iPad hasn’t worked since last update

App wasn’t working on my iPad today, rebooted and all and nothing, ended up deleting and reinstalling the app and now it is working. 

0 Kudos
Cobleskill
Streaming Star

Re: Roku app for iPad hasn’t worked since last update

I haven’t had any problems with the app since the last update.

0 Kudos
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