Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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SherryG
Channel Surfer

Remote on phone app there's no search button

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  • My Roku remote on my phone app was fine now I can't find the "search" there's no where to search. also I tried to reset my password 2 times and got an email and said it was successfully reset. I went to enter it and says email or password is incorrect 
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RokuJechealR
Community Moderator
Community Moderator

Re: Remote on phone app there's no search button

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Hi @SherryG,

Greetings from the Roku Community!

We understand your concerns about the search button on the Roku remote app. Also, thanks for the steps you took to resolve the issue.

Have you tried uninstalling, reinstalling, and signing back into the app? If not, we recommend doing so.

Please keep us posted on what you find out.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Remote on phone app there's no search button

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Hi @SherryG,

Greetings from the Roku Community!

We understand your concerns about the search button on the Roku remote app. Also, thanks for the steps you took to resolve the issue.

Have you tried uninstalling, reinstalling, and signing back into the app? If not, we recommend doing so.

Please keep us posted on what you find out.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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