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LOTRgrl90
Newbie
2 weeks ago

ROKU App Restarts Episodes After Each Commercial Break

Used to love the roku channel (even with the commercials). Recently it's become obnoxious. Every time an episode hits a block of commercials it restarts the episode from the beginning again once the commercials finish. Then I have to quickly fast forward to where I was and hope I can get there before getting stuck watching yet another commercial block and the espiode restarts again. It's to the point where shows are unwatchable. This only happens on the mobile app and not on the TV app. 

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makaiguy
Community Streaming Expert
2 weeks ago

Re: ROKU App Restarts Episodes After Each Commercial Break

@LOTRgrl90-

If this happened to me, the first thing I would try would be to delete the Roku mobile app, restart the mobile device, then reinstall the Roku mobile app.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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