Roku mobile app

[ripleyfin]

My onn Roku tv isn’t connected to my Wi-Fi, and I only use the Roku app to control my tv. Every time I try to connect the remote to my tv, it says it needs to be connected to the internet, but I can’t connect my tv to the internet if I can’t use the remote. I have no idea where my physical remote for my tv is, my tv is basically unusable now. Is there any way I can connect my remote without buying a new one? Please let me know, thanks!!

[RokuJechealR · Accepted solution]

Hi @ripleyfin,

Thanks for the first post to the Roku Community!

We understand you are having trouble connecting your Roku app to your Roku device since the device isn't yet connected to the network connection.

Please be aware that connecting your phone to your TV without WiFi is not feasible. You will need a Roku remote to connect your TV to WiFi to establish a connection. Once connected, you can connect your phone to the same network to complete the process.

You can purchase a compatible replacement remote for your Roku device from the Roku website or a third-party retailer.

For future reference, visit our Support article about connecting the Roku mobile app to your Roku device over WiFi.

Feel free to let us know if you have additional information to share with us, and we'll continue assisting you from there.

All the best,
Chel