Hi @Ami1,
Welcome to the Roku Community!
We are glad to have you here sharing your concern about your mobile device that is not connecting to your Roku Express. Don't worry, we're here to assist.
We would like to investigate your issue further. Could you please provide us with more details about it? Are you attempting to connect your mobile device to the Roku Express for screen mirroring, casting, or using the Roku mobile app?
Providing these details will help us provide you with certain information and a troubleshooting process. We look forward to your response.
Regards,
Riamie
Riamie D.
Roku Community Moderator