Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Jennyb80
Newbie

Can I block someone on their iPhone from my Roku TV

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My daughter has been using her Iphone to lower the tv when we’re watching a movie how can I block her 

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RokuCarly
Community Moderator
Community Moderator

Re: How can I block someone on their iPhone from using their phone as a remote for my high sense ...

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Hi @Jennyb80 

A warm welcome here at the Roku Community!

We appreciate you reaching us here regarding this query. We'd be more than happy to assist you with this.

The best way to resolve this is to change the password of your network connection to block access.

If there's anything else we can be of assistance with, let us know!

All the best,
Carly

Carly Y.
Roku Community Moderator

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4 REPLIES 4
RokuCarly
Community Moderator
Community Moderator

Re: How can I block someone on their iPhone from using their phone as a remote for my high sense ...

Jump to solution

Hi @Jennyb80 

A warm welcome here at the Roku Community!

We appreciate you reaching us here regarding this query. We'd be more than happy to assist you with this.

The best way to resolve this is to change the password of your network connection to block access.

If there's anything else we can be of assistance with, let us know!

All the best,
Carly

Carly Y.
Roku Community Moderator

Re: Can I block someone on their iPhone from my Roku TV

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snowyy
Newbie

Re: How can I block someone on their iPhone from using their phone as a remote for my high sense ...

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People can still connect signed in or not which is very annoying, just as long as within the same wifi connection, there must be something that can be done

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atc98092
Community Streaming Expert

Re: How can I block someone on their iPhone from using their phone as a remote for my hisense ...

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Actually, there is a menu option that requires you go give permission for the app to connect. Go to Settings/System/Advanced system settings/control by mobile apps. Change the setting to Disabled. This of course blocks any phone with the app from connecting, even one you'd like to use. But it does keep others from controlling your Roku.

Dan

Roku Community Streaming Expert

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