Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Nick42
Reel Rookie

I cannot log in to the Roku mobile app on my iphone.

Like many here, I have been dealing with being unable to log in to the mobile app for almost a year now on my iphone. It has persisted through multiple ios updates. It has persisted through multiple Roku app updates. I've deleted and rebooted and reinstalled the app every update. And every time when I attempt to log in I get "Error Something went wrong, please try again later."

 

I have rebooted my iphone. Still the error.

I have deleted the app, rebooted my iphone, and reinstalled the app. Still the error.

I have deleted the app, turned off my iphone, logged into the Roku website on my PC and changed my Roku password, turned my phone back on, installed the Roku app. Still the error.

I have tried all of tips I see in this forum from all of the other posts from people afflicted by the same bug. Still the error.

I know my Roku password. I can log in on a Roku TV. I can login to the my.roku website. I was able to log into this community.roku forum. I know my Roku password. I have rebooted my phone. I have reinstalled the app.

I've loved my Roku TVs we've got 5 in the house but I'm at the point of replacing them with a non-Roku alternative if there is no solution to this problem.

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