JohnnyReno
Newbie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-09-2024
03:53 PM
Streaming player issues that need repair
what is the legitimate Roku phone number to call to replace a streaming player that I have had for about 5 years. It continues to overheat. I did all the fixes they suggested. The player needs to be replaced. Who has the correct "safe" phone number to call?
1 REPLY 1
renojim
Community Streaming Expert
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-09-2024
10:35 PM
Re: Streaming player issues that need repair
@JohnnyReno, I'm sorry, but if it's 5 years old there's no way Roku is going to replace it. The warranty is one year and after that you're on your own. I think you're just wasting your time trying to find a phone number that will more than likely lead you to some scammer.
If you want to shop for current devices: https://www.roku.com/products/players
You can also check to see if Roku is offering your account any deals:
https://my.roku.com/offers
https://my.roku.com/upgrade/
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.