Roku TV Wireless Speakers

[Manuka]

Lots of good movies which I would watch but for the sound issues.  The commercials are certainly loud enough but the movies are barely audible even with sound up.  I dumped Netflix for this same issue.  Surely, it can't be that hard to turn the sound up on movies?

[RokuJanadeeK]

Hi @Manuka,

Thanks for reaching out.

May we know what Roku device has this issue? Are there any external audio devices attached to the TV? Also, what channels are affected by the issue?

Lastly, when did you start having this issue?

Please keep us informed so we can continue assisting.

Regards,
Janadee