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mta
Level 7

Re: unable to play any video

Hello 

Thank you for response.

I need this to be resolved.

That is what I meant.

Thank you

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37mediagroup
Level 12

Re: unable to play any video

Sorry if I can off as abrupt in my last post, I was just trying to ask if they didn't respond at all (yet), or if their response wasn't helpful.  It's completely bizarre a DP channel would mention subscription, would have to be a glitch.  Although, one that makes me wonder if they're looking to beta-testing PPV/Subscription models for DP.  Would be interesting, ad revenue surely hasn't been there for alot of channels.

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mta
Level 7

Re: unable to play any video

They are still investigating and not sure what causing this.

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mta
Level 7

Re: unable to play any video

Please advise.

We are losing all our viewers.

Friday (GMT) is an important day we must have this working otherwise we'll lose yet more. 

This started on the 27th April. Its now 7th May.

This is now a big priority.

Thank you

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SalmanK
Level 7

Re: unable to play any video

Any resolution? I noticed when using search option it gives two "Play" links in "See viewing options", when there should only be one provider. Could it be a problem with the json for DP feed?

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mta
Level 7

Re: unable to play any video

This still remains broken.

Roku need to fix the issue.

We have stripped our JSON back completely.

We have lost all our views.

PLEASE RESPOND ROKU AND FIX THE ISSUE YOU CREATED.

 

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